FAQS

Frequently Asked Questions

Orders

When will I receive my order confirmation and tracking details?
Your order confirmation is sent immediately after purchase.
Tracking details are shared within 24–48 hours once your order is carefully prepared and dispatched.


I didn’t receive my confirmation email. What should I do?
Kindly check your Spam or Promotions folder.
If it’s still missing, our support team will be happy to assist and resend it promptly.


Can I modify or cancel my order after placing it?
Order changes or cancellations can be requested within 12 hours of purchase.
Once processing begins, modifications may no longer be possible.


Shipping

How long does delivery take?
Delivery typically takes 5–10 business days, depending on your location.
We partner with reliable couriers to ensure safe and timely delivery.


Do you deliver across India?
Yes. We ship to most locations across India with trusted logistics partners.


Payments

Are payments secure on Leocron?
Absolutely. All transactions are protected with advanced encryption technology, ensuring a safe and secure checkout experience.


What payment methods do you accept?
We accept UPI, Debit & Credit Cards, Net Banking, and other secure online payment options.


Products & Returns

What if the product doesn’t meet my expectations?
We offer a 30-Day Money-Back Guarantee.
If you’re not completely satisfied, simply contact us and we’ll guide you through the return process.


What if I receive a damaged or incorrect product?
In the rare event of a damaged, defective, or incorrect item, please contact us with images of the issue.
We will arrange a replacement or refund without hassle.


Are Leocron products quality assured?
Yes. Every product at Leocron is thoughtfully curated and checked to meet our standards of quality, functionality, and durability.


Why Shop with Leocron

✔ Trusted by satisfied customers
✔ Thoughtfully curated premium utility products
✔ Responsive and friendly support
✔ Transparent policies, no hidden surprises


Need Assistance?

Our support team is always here to help.
📧 contact@leocron.in

Shop with confidence.
At Leocron, premium utility meets peace of mind.